Refund policy
Exchange Policy
Eligibility
Items must be exchanged within 7 days of delivery.
Items must be unused, in their original condition, and with all tags attached.
Items marked as final sale or customised pieces are non-returnable and non-exchangeable.
How to Initiate a Exchange
India: You can process your exchange via WhatsApp at +91 8890382056
SHIPPING
India Customers: A pickup will be scheduled for your item(s) once your exchange request has been processed. Our courier partner will collect your order within 1 to 5 days. An exchange shipping cost of Rs. 300 will be added further as delivery charges.
GUIDELINES
Exchanges will be processed only for the same amount as the original order value or a higher amount.
Exchanges cannot be made for items in the Archive Sale.
Exchange orders are not eligible for returns. Exchanges are final and cannot be reversed for a refund once initiated.
Exchange will be processed within 2-3 business days after the product reaches our warehouse and runs through a quality check within 24 hours. Thereafter on approval, the exchange will be initiated for your product within 24 hours.
If an order is canceled after the product has been shipped from our warehouse, the refund will be then processed only after it reaches back to our warehouse and runs through the quality check. On approval, the standard refund procedure will then be followed.
If you have any questions or need assistance, feel free to contact us via Email or WhatsApp.